Frequently Asked Questions (FAQs)

We're Here to Make Shopping Simple

Welcome to the Magic krafted FAQ Center. Find answers to common questions about our products, shipping, payments, returns, and orders.

General Questions

Q: What is Magic krafted?

Magic krafted is an online shopping destination offering thoughtfully selected home and living accessories, beauty essentials, useful gadgets, gifts, and seasonal discoveries.

Q: What types of products do you sell?

Our collections include Home & Living, Beauty & Self-Care, Home & Kitchen Gadgets, Gifts, and seasonal favorites for Halloween, Thanksgiving, Christmas, and other occasions.

Q: Where can I shop your collections?

Visit Magickrafted.com to explore our products and discover new arrivals.

Orders & Payments

Q: How do I place an order?

Browse our website, select your preferred products, add them to your cart, and proceed through Shopify's secure checkout.

Q: Can I cancel my order?

You may request cancellation within 30 minutes of placing your order. Contact magickrafted@gmail.com immediately with your order number.

Q: What payment methods do you accept?

Available payment methods are displayed at checkout. Payment options may vary depending on your location.

Shipping & Delivery

Q: Where do you ship?

We ship throughout the United States. Shipping to other countries may be available depending on the destination and applicable freight charges.

Q: How long does order processing take?

Our usual processing time is 1–3 business days.

Q: How long does delivery take?

Estimated U.S. delivery time is 5–7 business days after processing. Delivery estimates may vary by destination and carrier.

Q: Do you offer free shipping?

Yes. Free shipping is available on selected products. Applicable shipping charges are displayed during checkout.

Q: Will I receive tracking information?

Tracking information will be shared when available after your order ships.

Q: Why might my order arrive in separate packages?

Some orders may be fulfilled from different locations or warehouses. This can result in separate shipments.

Returns & Refunds

Q: What is your return policy?

Eligible return requests must be submitted within 14 days of receiving the order.

Q: Can I return an item if I change my mind?

Change-of-mind returns are generally not accepted. Our return policy primarily covers eligible errors made on our end.

Q: What if I receive the wrong product?

Contact magickrafted@gmail.com with your order number and relevant photographs. Our team will review the issue.

Q: How will I receive my refund?

Approved refunds are issued to the original payment method.

Q: How long does a refund take?

Approved refunds are processed within 10 working days. Your bank or payment provider may take additional time.

Customer Support

Q: How can I contact Magic krafted?

Email us at magickrafted@gmail.com.

Q: What should I include in a support request?

Please provide your order number, checkout email address, and a brief explanation of your question or concern.

Still Have Questions?

We're happy to help.

Contact magickrafted@gmail.com and we'll assist you with your inquiry.

Magic krafted — A Little Magic in Every Day.