Returns & Refunds

Your Shopping Experience Matters

At Magic krafted, we want every order to arrive as expected.

If we've made a mistake with your order, we're here to help resolve the issue.

Eligible return requests must be submitted within 14 days of receiving your order.

Our return policy covers qualifying issues resulting from an error on our part, such as receiving an incorrect product.

To qualify for a return under this policy:

The request must be submitted within 14 days of delivery.
The item must be unused.
The item must remain in its original condition.
The issue must result from a mistake made by Magic krafted or our fulfillment process.
Proof of purchase must be provided.

We may request photographs or additional order information to review your claim.

We generally do not accept returns for:

These restrictions do not limit any rights that cannot legally be excluded.

If your order arrives incorrect or damaged, contact us promptly at magickrafted@gmail.com.

Include your order number, an explanation of the problem, and clear photographs of the item and packaging when available.

We'll review the issue and explain the available resolution.

To begin a return request:

Please do not send items back without receiving return instructions.

Once your return or refund request has been reviewed and approved, an eligible refund will be issued to the original payment method.

Approved refunds are processed within 10 working days.

Depending on your bank or payment provider, additional time may be required for the funds to appear in your account.

Return shipping arrangements for approved claims will be communicated when the return is authorized.

If you have questions about your order or return eligibility, please contact:

Thank you for choosing Magic krafted.